September 26th - 27th, 2017
Hilton Heathrow Terminal 4, Hounslow, United Kingdom

Interviews with Industry Leaders

Video

Interview: Katja Sizova, Head of Digital, Vodafone Netherlands

The Head of Vodafone’s Digital Strategy discusses what is needed to guarantee success on the digital customer experience journey. For Katja Sizova, ensuring that all the dimensions of a digital strategy are fully synchronised is one of the biggest challenges Vodafone has had to overcome.

Interview: Anouk Vastert, Global Dir. Transformation, Marketing and Digital, Philips Consumer Care

The Global Director of Transformation, Marketing and Digital at Philips Consumer Care explores how the digital sphere is transforming the way companies connect their customers at a human level. This interview explores how digital marketing is evolving and how internal culture changes are required in order to reinforce brand recognition, customer loyalty and customer education. 

Interview: Jean Paul Jansen, Global Marketing Director and E-busieness leader Prestige, P&G

The Global Marketing Director of Procter and Gamble’s Prestige sector discusses how his organisation has overcome many of the initial challenges associated with adopting a digital customer experience strategy. This interview examines how a digital approach has been crucial for combining and aligning PR, Marketing and Sales strategies.

Interview: Robert Wint, Digital Content and Publishing Director, Barclays

The Director of Digital Content and Publishing at Barclay’s throws some light on to the issue of digital content and its role in directing a marketing strategy. For Robert Wint content marketing must be purposefully directed whilst remaining consistent across multiple channels.